We collect information you provide directly: name, email, phone, address when you register or make a purchase. We also collect usage data like browsing patterns, cart activity, and device information to improve your experience.
2. How We Use Your Information
To process and fulfill your orders
To send order confirmations and delivery updates
To personalize product recommendations
To improve our platform and services
To send promotional offers (with your consent)
3. Information Sharing
We never sell your personal data. We share information only with sellers to fulfill your orders, payment gateways to process transactions, and delivery partners to ship your items.
4. Data Security
We use industry-standard SSL encryption and secure servers. Your payment details are processed through Razorpay and never stored on our servers.
5. Cookies
We use cookies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though this may affect functionality.
6. Your Rights
You can request access to, correction of, or deletion of your personal data by contacting us at support@velvoraonline.in.