1. Acceptance of Terms

By using Velvoraonline.in, you agree to these terms. If you don't agree, please don't use our platform.

2. User Accounts

You must provide accurate information when registering. You're responsible for maintaining account security. Accounts used for fraud will be permanently banned.

3. Purchases & Payments

• All prices are in Indian Rupees (₹) and include applicable taxes
• Orders are confirmed only after successful payment
• Velvora is not responsible for seller-specific terms
• We reserve the right to cancel orders due to pricing errors

4. Returns & Refunds

7-day return window for most products. Items must be unused, with original packaging. Refunds processed within 5-7 business days.

5. Prohibited Activities

• Creating fake accounts or orders
• Listing counterfeit or illegal products
• Manipulating reviews or ratings
• Using our platform for any illegal purpose

6. Intellectual Property

All content on Velvora — logos, designs, text — is our intellectual property. Unauthorized use is prohibited.

7. Governing Law

These terms are governed by Indian law. Disputes will be resolved in Indian courts.